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Letters going out on energy rebate

May 17, 2022 3:10 PM

Wiltshire Council is writing to all households eligible for the £150 Government energy rebate that don't pay their council tax by direct debit, explaining what they need to do to claim the one-off payment.

All households in England whose primary residence is in council tax bands A to D are entitled to the payment.

WC is writing to 43,000 eligible households, inviting them to submit their bank details.

People will be able to submit their details via the council's website, or send their details to the council, however submission via the website is the most secure method. Assistance will also be available at local libraries to provide further help to those without internet access.

There are a number of households in Wiltshire that do not pay council tax because they receive a council tax reduction. The council will also be writing to these households and inviting them to provide their bank details so that the energy rebate can be paid.

Wiltshire Council will not be telephoning people to ask for their bank details. There have been reports of telephone scams in other parts of the country. No calls of this nature have been reported in Wiltshire but anyone receiving a telephone call about the energy rebate should not give their bank details and should hang up and contact the revenues team at Wiltshire Council on 0300 456 0109.

The Government has given the council a discretionary fund to help households on low incomes who live in properties in bands E-H. Updates on the rebate and discretionary funding will be posted on the Wiltshire Council website at later this month.

The council has a dedicated webpage with useful information and the support available. People should visit